This is available online at www.plendi.com/privacy
Information We Collect and How We Use It
In order to provide our full range of services, we may collect the following types of information:
Registration Information you provide – When you register for an account with the Company, we ask you for personal information (such as your name, email address and an account password). In order to avail of the services that we offer to you, you also agree to provide certain information to us, or to instruct and authorise third parties to either provide information about you to us or grant us access to such information.
Transaction Data you submit – Plendi’s service is web and mobile application to track your expenses. You will submit receipts, bills and invoices (the “Data”) to us. You may provide us with such Data by taking photographs of the Data using our mobile applications, by emailing the Data to us, or by uploading Data to our website. As well as the images and transaction, we also capture metadata including the date and time, device ID and operating system and your geographic location.
Log information – When you access our websites, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
User communications – When you send email or other communications to the Company, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
* Auditing, research and analysis in order to maintain, protect and improve our services;
* Ensuring the technical functioning of our network;
* Developing new services; and
* Informing you of our new products and services that the Company considers may be of interest to you.
Choices for Personal Information
When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will only do so in compliance with the Data Protection Acts, 1988 and 2003.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services may not function properly if your cookies are disabled.
You can decline to submit personal information to any of our services, in which case the Company may not be able to provide those services to you.
The Company only shares personal information with other companies or individuals outside of the Company in the following limited circumstances:
If you have given your consent.
Where we provide such information to our subsidiaries, affiliated companies or other trusted business partners or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with appropriate confidentiality and security measures.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce our Terms and Conditions, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of the Company, its users or the public as required or permitted by law.
Your personal information may be transferred to a third party as a result of a sale, acquisition, merger, reorganisation or other transfer (a “Transfer”) involving the Company. The Company specifically reserves the right to transfer personal information to a third party in connection with a Transfer.
Please contact us at the address at the end of this document for any additional questions about the management or use of personal data.
We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures.
Save as otherwise expressly provided, we restrict access to personal information to the Company employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination of their contract of employment or services agreement and/or criminal prosecution, if they fail to meet these obligations.
Transfers of Information outside of the EEA
In order to provide services to you, your receipt images may be transferred outside of the European Economic Area for data entry. Data entry staff do not have access to your personal information. Your receipts are never stored outside the EEA – they are presented onscreen, and the transcribed data is stored on our servers in Ireland. Any transfer will be in accordance with the Data Protection Acts, 1988 and 2003.
Accessing and updating personal information
On request, we will supply you with a copy of the personal information that we process about you and that you may have supplied to us, in compliance with our obligations under the Data Protection Acts, 1988 and 2003. If your personal data is inaccurate, we will, upon receipt of a written request from you, correct any such error or inaccuracy or if, in certain circumstances, you request that we delete such data, we will comply with your written request. We ask individual users, when writing to us, to identify themselves and the information requested to be accessed, corrected or removed before processing such requests. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. In such circumstances a fee of €6.35 may be charged by us when complying with any such request.
Deletion of your personal information
When you request us to delete your account with us, your personal information will be permanently removed from our primary production servers and further access to your account will not be possible. However, portions of your personal information, consisting of aggregate data, may remain on our production servers indefinitely. Your personal information may also remain on a backup server or media. The Company keeps these backups to ensure our continued ability to provide the services to you in the event of malfunction or damage to our primary production servers. We also reserve the right to use any aggregated or anonymous data derived from or incorporating your personal information.
When we receive formal written complaints at this address, it is the Company’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities to resolve any complaints regarding the processing of personal data that cannot be resolved between the Company and an individual.
11 Roebuck Castle